Frequently asked questions
How much do tickets cost?
Each ticket costs £25.
Who can enter?
This raffle is open to UK mainland residents aged 18 and over.
How do I enter?
You can enter online via this website – simply select ‘ENTER’ from the menu above.
How will I know if I’ve won?
Winners will be contacted after the draw has taken place on 7 August 2018.
Can you claim Gift Aid on my ticket purchase?
Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.
However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for Gift Aid then we can claim it on your behalf if you complete the Gift Aid declaration on the entry form. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.
How do I receive my tickets?
If you purchase your ticket(s) online you will receive an email with your ticket number(s).
I have another question – who can I speak to?
Please call our helpline on 0370 050 5892 or complete the contact form on our contact page.
The Royal Opera House is committed to protecting your personal information. Please see our privacy notice here. For the purposes of the Golden Draw, we have contracted with a reputable provider, Sterling. Sterling has provided assurances and warranties to the Royal Opera House that it will only use the personal data as directed by us for the purposes of this draw. The Royal Opera House will direct Sterling to destroy the personal data once the Golden Draw is completed.
